SanDisk G-DRIVE 6TB USB-C 7200rpm External Hard Drive SDPHF1A006TNBAAD
$541.59
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1.0 out of 5 stars with 7 reviews
1 out of 5 stars
29 December, 2024
originally posted on Western Digital
Just received and it ejects itself randomly
Had this for 2 days and it's ejecting on its own. Looks like the reviews are correct...Dont' waste your time or money
1 reply from SM OLS team - 1 year ago
Hi, We are sorry for the inconvenience and for delayed response. We recommend that you try connecting the drive to another computer using a different cable and USB ports. If the drive creates same issue with another computer then open a ticket with the error screenshots if any at https://support-en.wd.com/app/askweb our technical team will get in touch with you at the earliest.
1 out of 5 stars
26 November, 2024
originally posted on Western Digital
Professional Name but not Professional Quality
Expensive and only used to backup media files-- the drive failed in less than a year.
1 reply from SM OLS team - 1 year ago
Hi, We are sorry for the inconvenience and delayed response. This is not the service we ever want for our customers, this usually never happens. We take customer feedback seriously and strive to provide reliable solutions. Your satisfaction is important to us. We request you to please get in touch with our technical support team directly by opening a ticket at https://support-en.wd.com/app/ask/session/ and share as much information as possible along with possible error screenshots. We will look into the matter to resolve the issues as soon as possible.
1 out of 5 stars
6 September, 2024
originally posted on SanDisk
Faulty
Really want to love this drive - so much so that we bought two. BOTH drives constantly fail - and although neither has had a hard crash, the constant "self ejection" renders them useless for me as a video editor.
1 reply from SM OLS team - 2 years ago
Hello, We are sorry to hear about your user experience with SanDisk Professional 6TB G-DRIVE External Drive. Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome. We request you to kindly open a support ticket at: https://support-en.wd.com/app/askweb to elaborate on the issue and, our support team will get in touch with you at the earliest.
1 out of 5 stars
1 July, 2024
originally posted on SanDisk
Losing Drive letter assignment
Will lose drive letter assignment in Windows 11 Pro. Will lose letters when rebooting or even with Win 11 up and running. Can reassign Drive Letter and in less than 12 hrs the drive is unaccessable ue to DL fail Junk
1 reply from SM OLS team - 2 years ago
Hello, We are sorry to hear about your user experience with SanDisk Professional G-RAID External Drive. Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome. We request you to kindly open a support ticket at: https://support-en.wd.com/app/askweb to elaborate on the issue and, our support team will get in touch with you at the earliest.
1 out of 5 stars
5 June, 2024
originally posted on SanDisk
Failed after 1 month. 22TB. Total waste.
Would give 0 stars if I could. Had the drive, worked great. Slow, but for 22TB at the price, it was a sacrifice I needed to make for the size of the project. Corrupted. Won't mount to the mac, but will to the iPhone... So now it's been 7 hours of troubleshooting, and I'm out a drive and behind on work. Spend the extra for something else.
1 reply from SM OLS team - 2 years ago
Hello, We are sorry for the inconvenience caused to you. We regret to learn about your user experience and since you are facing issues while using SanDisk Professional 6TB G-DRIVE, we suggest you to contact us directly so that we can investigate further to know more about the issue in order to isolate the possibilities and provide you with an appropriate resolution. We will also check if your drive is eligible for a possible replacement. You may also contact SanDisk Professional Support at 1-866-270-5532 or submit a support request at https://support-en.wd.com/app/askweb and we will assist you towards the best possible resolution.
1 out of 5 stars
4 April, 2024
originally posted on SanDisk
Slow beyond belief, awful redesign.
Incredibly slow drive compared to the old USB 3 G-Drives. Takes hours to copy a few hundred GBs which the old drives can do in 30 mins or less. This redesign is a major step backwards and I won't be purchasing any more of these. Also the power button does nothing, the drive is constantly on no matter what, build quality now feels very cheap and plastic-y. Can't trust this drive due to terrible write speeds and build quality. Previous generations of G-Drive were rock solid and fast, this is cheap and slow.
1 reply from SM OLS team - 2 years ago
Hello, I am Nelson from SanDisk® Global Support Team. We are sorry to hear about your experience. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience. Since you have faced the issue while using the SanDisk Professional G-DRIVE SSD it would be best to get in touch with our support team so that we can investigate the issue and help you with the possible warranty replacement if required. You may submit a support ticket at https://support-en.wd.com/app/askweb. We would be more than happy to assist you. Thank you, Nelson, SanDisk® Support
1 out of 5 stars
16 January, 2024
originally posted on SanDisk
A power chord disaster.
Just received this thing. I already know its going to fail. Not from a hard drive perspective but from a power supply perspective. The power chord is cheap thing. Worse than a cheap burner phone. Super thin frail cord that is going to fray quickly. Not to mention the chord length is super short. This is not what I expect from a professional drive. Worst thing....the power chords from the previous Generation G-Tehcnology Pro drives dont work on this new stuff....really....why? Its as if you don't know your customers swap drive locations and dont want to have to play the game of what power chord goes with what.
1 reply from SM OLS team - 3 years ago
Hello, I am Nelson from SanDisk® Global Support Team. Please be informed that all of our products are manufactured on strong hardware platform to sustain daily usage. However, if you face any issues with the hard drive, please feel free to submit a support ticket at https://support-en.wd.com/app/askweb. We would be more than happy to assist you. Thank you, Nelson, SanDisk® Support