Bioderma Sensibio H2O Micellar Water Makeup Remover - 16.9 fl oz: Sensitive Skin, Paraben-Free, Soap-Free Cleanser

A: It still doesn't unscrew

A: I've never been able to unscrew either.

A: Hello Cruz Thank you for your question- Yes the bottle is suppose to unscrew- very sorry for this inconvenience. Thank you

A: No it does not take of waterproof makeup

A: Dear customer, We were sorry to hear about the inconvenience you experienced with one of our products. At Bioderma, we hold ourselves to the highest standards of product safety and customer satisfaction, and we extend our sincerest apologies for any discomfort this may have caused. To ensure that we can adequately address your concerns, we kindly invite you to contact us through our official complaints form (skin reaction), which can be accessed at https://www.bioderma.us/contact-us. We truly appreciate your feedback and look forward to the opportunity to assist you in any way possible. Sincerely, The Bioderma Team

A: Dear Customer, Thank you for your question about our Bioderma Sensibio H2O Micellar Water Makeup Remover. We want to assure you that Bioderma does not test its products on animals and adheres to European cosmetic regulations by avoiding animal testing. However, you might not see this mentioned on our product packaging as cruelty-free. For more detailed information, please visit our Bioderma US page: https://www.bioderma.us/animal-testing. Best regards, The Bioderma Team

A: Dear valued customer, Thank you for your inquiry regarding our Sensibio H2O Micellar Water. We're pleased to share that this product is formulated with a focus on skin and eye tolerance, being free from parabens, alcohol, fragrance, and soap. It has undergone dermatological testing and is tested on sensitive skin types to ensure its suitability. However, while it is designed with gentleness in mind, we cannot claim it to be non-comedogenic. We always recommend consulting with a healthcare professional if you have specific skin concerns. Warm regards, The Bioderma Team

A: Dear valued customer, Thank you for your question! The H2O can remove some sunscreens. However, it may not effectively remove water-resistant or waterproof sunscreens. For those, we suggest the Sensibio Micellar cleansing oil or the Atoderm Shower oil. We hope this information is helpful, and we appreciate your interest in Bioderma. Best regards, The Bioderma Team

A: Greetings, we greatly value your feedback. At Bioderma, we are committed to taking into consideration your opinion. Our Sensibio H2O Micellar Water is formulated without oils. It is completely oil-free. However, it is worth noting that certain products within the Sensibio line may contain oils depending on the active ingredients utilized (for instance: Sensibio H2O EYE using the Biphase Micellar Technology). Sincerely, The Bioderma Team

A: Hello, we appreciate your feedback. At Bioderma, we have at heart to hear your opinion. This is one product of 16.07 oz. The biggest size of Bioderma's Sensibio H2O Micellar Water. You can find this product in three different sizes. We hope we have been able to provide you with an answer to your question.

A: Hi there! Thank you for your interest in Bioderma. Yes indeed, the Bioderma Sensibio H2O Micellar Water has a safety tab on the bottle cap. Best Regards, Bioderma

A: Hello Mum23, here are the ingredients for the Bioderma Sensibio H2O Micellar Water Makeup Remover: AQUA/WATER/EAU, PEG-6 CAPRYLIC/CAPRIC GLYCERIDES, FRUCTOOLIGOSACCHARIDES, MANNITOL, XYLITOL, RHAMNOSE,CUCUMIS SATIVUS (CUCUMBER) FRUIT EXTRACT, PROPYLENE GLYCOL, CETRIMONIUM BROMIDE, DISODIUM EDTA. [BI 446]. For all your future beauty questions, get real-time answers using the “Chat with a Virtual Beauty Consultant” button, found on every product page! :)