Tracfone Motorola 2025 Moto G 5G (128GB) - Gray

A: Yes, I just bought this same phone, brought it home and contacted SafeLink Wireless you walked me thru the process of activation for the new phone (including my original phone number), to the old SIM

A: Hi, thanks for reaching out about Tracfone Motorola 2025 Moto G 5G (128GB) - Gray. ou're asking a good question about how phones within the Tracfone family of brands work together. The Tracfone Motorola 2025 Moto G 5G (128GB) - Gray is sold by Tracfone, and SafeLink is also a brand under the Tracfone Wireless Inc. umbrella (all now owned by Verizon). Generally, phones sold by one Tracfone-owned brand are compatible with other Tracfone-owned brands. This means your Tracfone Motorola 2025 Moto G 5G should work with SafeLink Wireless. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: I specifically see the Android version listed as; Powerful Snapdragon4 Gen 1 5G processor. Also, on the original packaging, nowhere is it noted that this a Dual SIM unit, altho it is.

A: Hi c, thanks for reaching out about the Tracfone Motorola 2025 Moto G 5G (128GB) - Gray To better understand your individual needs, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7 am-11 pm CST.

A: No, I just bought this phone and altho there is a USB cable included, there is no plug, if that's what you meant by charger.

A: Hi Mary L, thanks for reaching out about Tracfone Motorola 2025 Moto G 5G (128GB) - Gray. Yes, the Tracfone Motorola 2025 Moto G 5G (128GB) - Gray does come with a charger in the box. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi, thanks for reaching out about Tracfone Motorola 2025 Moto G 5G (128GB) - Gray. Yes — if you already use TracFone, then a phone sold as: “Tracfone Motorola 2025 Moto G 5G (128GB)” is usually exactly what you want. You do not need an unlocked phone if: you plan to stay with TracFone, and the phone is labeled for TracFone. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi, thanks for reaching out about Tracfone Motorola 2025 Moto G 5G (128GB) - Gray. Great choice on the Motorola—the 2025 Moto G 5G is a solid, reliable workhorse. Here is the breakdown for your three questions: 1. The Charger Situation To be direct: No, it typically does not include the wall plug. While some older Motorola models were famous for including everything in the box, the 2025 Moto G 5G usually follows the modern industry trend of "slimming down" the packaging. What’s in the box: You will get the USB-C charging cable and the phone itself. What’s missing: The wall adapter (brick) is generally sold separately. Pro Tip: If you have an old USB-C wall plug from a previous phone, it will work fine. If you need to buy a new one, this phone supports up to 18W or 30W "TurboPower" (depending on the specific regional bundle), so look for a "USB-C PD" (Power Delivery) adapter to get the fastest charging speeds. 2. Porting Your Number Yes, absolutely. Since you are staying within the Tracfone family, this is considered an "Upgrade" or a "Transfer" rather than a "Port" (which is usually for switching between different companies). You can keep your exact same phone number without any hassle. 3. Transferring Your Service Plan Yes, your remaining balance follows you. Tracfone is very good about this. When you activate the new Moto G, you can choose the option to "Transfer Number and Benefits from an existing Tracfone." Minutes/Text/Data: Your existing "buckets" of service will move over to the new device. Service Days: Your expiration date (Service End Date) will also transfer over. The Process: It is easiest to do this on the Tracfone website or by texting TICKET to 611611 from your old phone to start the process. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi, thanks for reaching out about Tracfone Motorola 2025 Moto G 5G (128GB) - Gray. To take your Tracfone 2025 Moto G 5G to Colombia, you need to navigate two hurdles: Unlocking the phone and Network Compatibility. 1. Is it Unlocked? (The "60-Day" vs. "365-Day" Rule) Tracfone devices are sold locked to their network. Whether your phone is unlocked depends on when you activated it, as Tracfone updated their policy in early 2026: Activated BEFORE January 20, 2026: Your phone will automatically unlock after 60 days of active service. Activated ON or AFTER January 20, 2026: Under the new 2026 policy, you must have the phone active for 365 days (one full year) before you can request an unlock. How to check: Text the word UNLOCK to 611611 from the phone. It will tell you the exact date your device is eligible to be used with other carriers. 2. Will it work in Colombia? If the phone is successfully unlocked, it is technically compatible with Colombian networks (like Claro, Movistar, or Tigo). Frequency Bands: The 2025 Moto G 5G supports most 4G (LTE) and 5G sub-6 bands used in South America. SIM Options: This model supports Dual SIM (one physical Nano-SIM slot + one eSIM). This is perfect for travel—you can keep your Tracfone SIM for emergencies and use a local Colombian eSIM or physical SIM for cheap data while abroad. 3. Important Travel Tips Register the IMEI: Colombia has strict laws regarding "homologación" (registering foreign phones). If you use a Colombian SIM for more than a few weeks, you must register your phone's IMEI on the Colombian carrier's website to prevent the phone from being blocked locally. Warranty: Motorola’s warranty is regional. If the phone breaks while you are in Colombia, Motorola Colombia will likely not be able to repair it under the U.S. warranty. Wi-Fi Calling: If you are unlocked, you can use a Colombian SIM for data and still receive U.S. texts/calls over Wi-Fi if your Tracfone plan is active. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi, thank you for reaching out about Tracfone Motorola 2025 Moto G 5G (128GB) - Gray. Yes, the Tracfone Motorola 2025 Moto G 5G (128GB) - Gray typically comes with a SIM card included in the package. This prepaid device is designed for activation directly with Tracfone, with a SIM card usually pre-installed or included in the box for immediate use. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi, thanks for reaching out about Tracfone Motorola 2025 Moto G 5G (128GB) - Gray. To answer your question directly: No, you generally cannot have the phone activated before it is delivered. For security and technical reasons, Tracfone requires the physical device to be in your hands to complete the activation process. Here is the breakdown of why and how it works: Why you can't activate before delivery The Activation Card: Every Tracfone comes with a red "Activation Card" inside the box. This card contains the unique IMEI (serial number) and SIM number you need to enter on their website or over the phone to start service. Verification: During activation, Tracfone often sends a text message with a security code to the new phone to verify the setup. If the phone is still in a box on a delivery truck, you won't be able to receive that code. Billing Cycle: Activating before delivery would start your service clock (your 30-day or 1-year plan) while the phone is still in transit, essentially wasting several days of the service you paid for. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi, thanks for reaching out about Tracfone Motorola 2025 Moto G 5G (128GB) - Gray To better understand your individual needs and sort out any confusion over the year/model, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi, thanks for reaching out about the Tracfone Motorola 2025 Moto G 5G (128GB) - Gray Yes, the Tracfone Motorola 2025 Moto G 5G (128GB) originally launched with the Android 15 operating system. When you purchase this phone, it will have Android 15 installed out of the box If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day between 7 am and 11 pm CST.